Industry
In trade, goods receipt decides your profit and your duties.
For trade that buys from customers, whether precious metals, scrap or second-hand goods: purchasing, goods receipt, warehouse, sales and payment in one system. Your documentation duties sit in the process, not in a folder, and every role has an AI employee.
Servers in Germany · AI advises, a human decides · Transparency under the EU AI Act
Starting situation
What shapes daily work in trade
Buying from private individuals and businesses, often in cash or at short notice: who is the seller, from what amount must they be identified, is that documented? Today: form, copy, folder.
VAT is not simply VAT: reverse charge (shift of the tax liability under § 13b UStG, the German VAT Act), margin scheme (Differenzbesteuerung), standard VAT treatment (Regelbesteuerung), depending on goods and counterparty. A mistake costs you at the next tax audit.
Goods are weighed, sorted, revalued. The stock in the warehouse manager's head is right, the stock in Excel is not.
Payments to suppliers go out because someone said so. A four-eyes principle exists on paper.
Few employees, many task profiles, one boss who approves everything.
What we build for trade
Duties as a system rule. For every purchase from a customer, the system can require identification from the threshold of the German Anti-Money Laundering Act (GwG) and log it. It can set the VAT treatment by goods and counterparty and, in scrap and recyclables trading, require the waste code under the German Waste Catalogue Ordinance (Abfallverzeichnis-Verordnung) before anything is posted. Not because someone remembers, but because it is stored as a rule in the system. Whether a transaction is suspicious is still decided by a human. → CRM & ERP with AI
Goods receipt with weighing record. Weight, sorting, pricing and supporting document in one case. → Custom software & AI agents
Payment approval with the four-eyes principle. The clerk enters, management approves, in the system and traceable. The AI employee prepares, but does not decide.
One AI employee per role, for management, office, accounting, purchasing, warehouse, dispatch and drivers. The hierarchy in the company becomes the permission structure. → AI employees
Telephony in the system. A call comes in, the customer or supplier opens in the system, the call note lands on the case. → AI employees, telephone role
What matters most in trade
Documentation duties (Anti-Money Laundering Act, VAT Act, German Circular Economy Act (KrWG) and Waste Catalogue Ordinance): we build them into the process, not into a checklist. At an audit, the supporting evidence is a report, not a folder.
Switch-over without stopping operations: the move from Excel to the system has a fixed date, and we are there on that day.
Bringing people along: the best system is of no use if employees don't use it. Training, answers to questions directly in the system and a management that leads by example: this belongs to the project, not to an afterthought.
What already runs in trade, without customer names
Our own ERP modules for trade with buying from customers: waste code as a requirement, weighing record with anti-money laundering log and automatic VAT treatment, four-eyes payment approval, invoice with reverse-charge note, document storage, telephony connection.
The hierarchy of a company as a permission structure: each role sees and may do what its task requires.
Before go-live, every AI employee is tested to make sure it does not see or change any records outside its role.
We build the modules your buying process needs as our own software; how a call opens the case is shown by the telephone role. → AI employees · → Custom software & AI agents
Role permissions by task. Operation on servers in Germany or on your infrastructure. Critical data runs offline and locally; we connect external language models only for non-critical data and only as processors under Art. 28 GDPR. When we process personal data on your behalf, we conclude a data processing agreement (DPA) with you under Art. 28 GDPR. AI employees identify themselves as AI; payments, contracts and staff matters are decided by humans. → AI transparency
Frequently asked questions: trade and precious metals
How do identity checks under the German Anti-Money Laundering Act (GwG), § 13b UStG and waste codes become a system rule, and what does that mean when buying from customers?
When buying, the system asks for the identity once the threshold is reached, sets the VAT treatment by goods and counterparty and requires the waste code where waste law prescribes it. If a required supporting document is missing, the case can be put on hold until it is clarified, and the employee does not need to know anything by heart.
How does payment approval under the four-eyes principle work in the system?
The clerk enters the payment, the AI employee checks that it is complete and submits it, and management approves or rejects it with one click. Every step is logged.
Can the system prevent a posting without a supporting document?
Yes, that is what the modules are built for: the supporting document can be set up as a required field without which the case cannot be closed. What is required we define with you in the logic document, which sets out your rules, permissions and approvals in writing.
How does a caller appear on screen together with their case?
The phone system passes on the number, the system opens the customer or supplier with their open cases, and the call note is filed with the case.
Describe your goods receipt or your buying process to us
In the first call we show how the legal duties in it become a system rule and which manual steps drop out along the way.
Reply within one working day.