Services

Services: one logic, five ways to put it to work

W&K Connect combines AI consulting for small and mid-sized companies (SMEs) with implementation: we map your workflow, write down its logic and build what puts it into practice. Five entry points, from connecting systems to industrial AI; each one starts with your process. We work for companies with 5 to 250 employees.

AI advises, a human decides · Transparency under the EU AI Act

01 Entry AI integration &process automation 02 Core CRM & ERP with AI 03 Core Custom software & AIagents 04 Industry Predictivemaintenance &industrial AI 05 Future AI for machines &robotics Your process, one logic Rules · permissions · approvals If the task grows, the next stage builds on the same logic 01 Entry AI integration & process automation 02 Core CRM & ERP with AI 03 Core Custom software & AI agents 04 Industry Predictive maintenance & industrialAI 05 Future AI for machines & robotics Your process, one logic Rules · permissions · approvals If the task grows, the next stagebuilds on the same logic
Figure: five entry points, one logic underneath
SubjectYour process, one logic
SheetA-00
Date24 September 2026
DrawingW&K Connect

Five entry points

AI consulting and implementation for SMEs: five entry points

Entry

Your systems don't talk to each other. Your people do – and that costs time.

We connect what you already have and let AI handle the routine: emails, quotes, invoices, data reconciliation.

AI integration & process automation

Core

You want to run your business in one system – not in five spreadsheets and an inbox.

CRM and ERP implementation with AI employees that take work off your people's hands in the system instead of becoming a new hurdle.

CRM & ERP with AI

Core

There is no standard product for your task. So we build one that does exactly what you need.

Custom software and AI agents that work alongside your people in your company.

Custom software & AI agents

Industry

Your machines tell you when they will fail. So far nobody is listening.

From signal to maintenance work order in the ERP, without a new platform.

Predictive maintenance & industrial AI

Future

Robots and machines can do a lot. They just don't know what your company needs right now.

The logic above the machine. Safety functions stay with the manufacturer.

AI for machines & robotics

Where things are heading and who can become a pilot partner: → Future Lab

Which entry point fits

You describe the situation, we name the stage

Your software is running, but in between someone retypes data: an order arrives by email and is entered twice, into the inventory management system and into the invoicing software.

Entry: AI integration & process automation

No system is in charge: stock levels are in Excel, customers in the address book, invoices in the accounting software. Only the boss knows what has really been sold.

Core: CRM & ERP with AI

Your process is different? That is exactly where we start. → First call

AI employees: your AI team inside your systems

An AI employee takes routine work off your team: with a memory for your rules, with permissions per role and with a human who approves. As a product, it belongs to the service Custom software & AI agents. In a CRM or ERP implementation, one is added per role. We can integrate it into your CRM, your ERP or your telephony.

→ AI employees: roles, permissions and limits · → Request a demo

How a pilot is structured and what the price depends on: → Pricing and pilot models

Trust in brief

What is already running today, without customer names

  • AI employees in more than 20 roles are in use today.

  • At our own company they work in management and accounting.

  • Warehouse workflows linked from scale to route, in which nobody retypes data between the steps.

We don't show logos. We show how we work. → Why we don't name customers

Frequently asked questions about AI consulting and choosing an entry point

What is the difference between AI consulting, AI integration and AI operation, and which of these do you do?

W&K Connect offers AI consulting, AI integration and AI operation, in that order. For us, AI consulting means mapping your workflow and writing down its logic, that is rules, permissions and approvals. In AI integration, we implement this logic in your systems. In AI operation, we keep the result running if you wish. We always start with the process, never with the software.

Do we have to go through all the stages?

No, with W&K Connect you do not have to go through all the stages: you get started where your problem lies. The services build on each other in four stages. If the stage at which you get started is enough, that is where it stays. If the task grows, the next stage can build on the same logic.

When do you advise against a project?

We advise against a project if nobody in the company has time to go through the process with us. Likewise if the baseline cannot be measured or an existing system already solves the task. We tell you that in the first call.

External service provider or an in-house position?

Whether an external service provider or an in-house position suits AI projects better depends on the number of your processes. For one process and one pilot: external, with a fixed scope. For the ongoing operation of many processes, it is worthwhile to have your own person in-house whom we onboard, or we take over the operation. We document everything so that you are not dependent on us.

→ All questions

First call

Bring a process

A workflow from your daily work that costs time or frustration. We tell you which entry point fits and what a first step includes.

Reply within one working day.